Six core commitments that define how we handle your personal data
Every interaction between your browser and slotpg is secured by 256-bit SSL encryption. Your personal details, payment information, and gaming data are never transmitted in plain text at any point.
slotpg does not sell, rent, or trade your personal information to third-party marketers. Data shared with service partners is governed by strict data processing agreements and limited to what is operationally necessary.
You have the right to access, correct, export, or request deletion of your personal data held by slotpg at any time, subject to legal and regulatory retention obligations. Submit requests to [email protected].
Identity documents submitted for KYC verification are stored on encrypted servers with strict access controls. Only authorised compliance staff can access identity documents. They are never shared outside the verification process.
slotpg uses cookies only for essential platform functionality, session management, and aggregate analytics. No third-party advertising cookies are deployed. You can manage cookie preferences in your browser settings.
In the unlikely event of a data breach that affects your personal information, slotpg will notify affected players within 72 hours of becoming aware of the incident and will take immediate remediation steps.
This Privacy Policy ("Policy") describes how slotpg ("slotpg," "we," "us," "our"), the online gaming platform accessible at slotpg.bid, collects, uses, stores, shares, and protects the personal information of registered players and website visitors ("you," "your," "Player") in the Philippines and other applicable jurisdictions.
slotpg is committed to protecting the privacy of every player who uses our platform, from Manila to Cebu to Davao and every province in between. We handle your personal data with the same level of care and security that a regulated Philippine financial institution would apply, because we understand that trust is the foundation of our relationship with Filipino players.
By registering an account at slotpg.bid, accessing our services, or submitting your personal information through any channel, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy. If you do not agree with any part of this Policy, please do not register an account or use the slotpg platform. You must be 21 years of age or older to use slotpg.
When you create a slotpg account, we collect the following information:
Before processing your first withdrawal, slotpg is required to verify your identity. We collect:
We record all financial and gaming activity on your slotpg account, including:
When you access slotpg, our servers automatically collect certain technical information:
When you contact slotpg's support team via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.
slotpg uses the personal data we collect for the following purposes:
slotpg processes your personal data on the following legal grounds:
slotpg shares limited technical data (player session tokens, bet amounts) with licensed game providers including JILI, PG Soft, Pragmatic Play, and others to facilitate game sessions. These providers act as data processors under data processing agreements and are prohibited from using this data for any purpose other than delivering the contracted game services.
To process GCash, PayMaya, BPI, BDO, and Metrobank transactions, slotpg shares the minimum necessary payment data with the relevant payment service providers. All such sharing is governed by the payment providers' own privacy policies and applicable Philippine financial regulations.
slotpg uses licensed third-party identity verification and fraud prevention services. These providers process your KYC documents under strict data processing agreements and are not permitted to retain or use your identity documents for any other purpose.
slotpg may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by law, in response to a valid legal process, or where disclosure is necessary to protect the rights, property, or safety of slotpg, its players, or the public.
slotpg does not sell, rent, or trade your personal data to third-party marketers, data brokers, or any other commercial entity for advertising or profiling purposes. This commitment applies universally and is not subject to any business arrangement or territory.
slotpg retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or regulatory obligation. Specifically:
After the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents re-identification.
slotpg implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction:
No online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your slotpg login credentials and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.
slotpg uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device by our server when you visit slotpg.bid. We use the following categories of cookies:
slotpg does not use third-party advertising or retargeting cookies. You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the slotpg platform.
As a slotpg player in the Philippines, you have the following rights with respect to your personal data:
To exercise any of these rights, contact our support team at [email protected]. We will respond within thirty (30) calendar days of receiving a verifiable request. Identity verification may be required before processing your request.
The slotpg platform is intended exclusively for adults aged 21 years and older, consistent with Philippine regulations governing online gambling. We do not knowingly collect personal data from any person under the age of 21. If we become aware that a person under 21 has registered an account or submitted personal data, we will immediately close the account, void all balances (including deposits), and delete all associated personal data.
If you believe a minor has registered on slotpg, please contact us immediately at [email protected] with details. We take underage gambling extremely seriously and will act promptly on any such report.
slotpg's primary operations and data processing infrastructure are based in the region serving the Philippines market. Where your personal data is processed by our third-party service providers (such as game providers and payment processors) whose servers may be located outside the Philippines, slotpg ensures that adequate data protection safeguards are in place, including contractual data processing agreements that impose equivalent data protection standards.
We do not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate safeguards.
slotpg reserves the right to update, modify, or replace this Privacy Policy at any time. The "Last updated" date at the top of this page reflects the date of the most recent revision. For material changes — particularly those that affect how we use your personal data or your privacy rights — we will notify you by email to your registered address or via an on-platform notification at least seven (7) days before the changes take effect.
Your continued use of the slotpg platform following notification of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you may close your account by contacting support.
If you have any questions, concerns, or requests relating to this Privacy Policy or slotpg's handling of your personal data, please contact our support and compliance team:
© 2026 slotpg. All rights reserved. This Privacy Policy was last reviewed and updated in June 2026.
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